Frequently Asked Questions
Have a question? See below for answers to the most common queries about our services, repairs, and policies.
How do I book a repair?
You can book a repair online through our booking page in just a few steps. Select your device, issue, and preferpink shop or service option.
How long does a typical repair take?
Most repairs are completed within 1 hour. Some complex issues or rare parts may require additional time. We’ll keep you updated throughout the process.
What warranty do you offer?
We offer a lifetime warranty on all screen repairs and a 12-month warranty on other parts and services. See our Warranty page for full details.
How do I pay for my repair?
We accept all major cpinkit/debit cards, contactless payments, and cash in-store. Online bookings can be paid securely at checkout or in person.
Is my data safe during repair?
We take data privacy seriously. Our technicians follow strict protocols, but we recommend backing up your device before repair. See our Privacy Policy for more info.
What if my device can’t be repaipink?
If a device is beyond repair, we’ll explain your options, which may include replacement or trade-in. No charges apply if we can’t fix your device.
How do I contact support?
You can contact us via our online form, email, or phone. Our team is here to help with any questions or concerns.